How to Reset Your ArcadePay Dashboard Password

Locked out of your ArcadePay dashboard mid-route? You do not need a support ticket for a forgotten password. Reset it yourself from the login screen in a couple of minutes.

ArcadePay operator accounts use email plus password — no SMS codes. Use the email on file for your operator account, and you will be back in to check machines, collections, and cashless sales.

The Reset password option on the ArcadePay dashboard login screen

How to Reset Your Password

  1. Open the ArcadePay dashboard login page.
  2. Enter the email address for your operator account.
  3. Click Reset password.
  4. Check your email for the reset link (often within a few minutes).
  5. Set a new password, then sign in again.

If the reset email does not show up right away, check Spam or Junk and search your inbox for password reset messages. Double-check the email field — no spaces before or after the address, and no typos.

If Reset Password Does Not Appear

Browser autofill or a cached login screen can hide or interrupt the reset option. That is a common gotcha, not a broken account.

  1. Open an incognito or private browser window.
  2. Go back to the dashboard login page.
  3. Type the operator email manually (do not rely on autofill).
  4. Click Reset password again.

Still nothing? Confirm you are using the email on the account. If you recently changed business email providers, the login address may still be the original one until you ask support to update it.

After You Are Back In

  • Your machines, transaction history, pulse settings, and reports stay exactly where you left them.
  • Changing the password does not change which email can sign in.
  • Need a different login email later? Email ops@arcadepay.app with your current and new address — see the help page on changing your account email.

The Takeaway

Login page → operator email → Reset password → check inbox (and Spam). If the button will not show, use a private window and type the email by hand. That sequence gets most operators back into the ArcadePay dashboard without waiting on a ticket.

Unsure which email is on the account, or the reset link still does not arrive? Email ops@arcadepay.app with the operator name and the email address you are trying to use.

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