How to Send a Free Play from Your ArcadePay Dashboard

After a new install, a service stop, or a Copy Config, you want one clean way to confirm the machine credits — without charging a real card and without messing up your cash reports.

Your ArcadePay dashboard has that built in. Send a free play (test credits) from Products & Pricing, watch the machine fire, then leave customer pricing exactly as it should be.

ArcadePay dashboard Products and Pricing with the purple down arrow for sending test credits

When to Use Free Play

  • Confirming a brand-new install
  • Checking pulse count after a wiring change
  • Verifying a machine after service
  • Spot-checking settings you just copied with Copy Config

How to Send Test Credits

  1. Open your ArcadePay dashboard.
  2. Go to Machines.
  3. Find and open the machine you are testing.
  4. Open Products & Pricing. On mobile, that tab is often labeled just Pricing.
  5. Find the product option you want to test.
  6. Tap the purple down arrow (↓) under that option.
  7. Confirm the free play / send-credits action.

Then stand at the cabinet and confirm:

  • The machine receives the right number of credits or pulses
  • The customer payment page still shows your intended paid packages
  • You are not leaving the machine in free play for walk-up guests

Skip the Coin Accepter Service Button

Some coin accepters have a service button on the back that manually adds credits. Skip it when you care about clean reports.

That button sends pulses into the ArcadePay Controller the same way a real coin or bill would. Those pulses get logged as cash income, which can inflate cash totals and throw off what you owe a location.

Dashboard free play bypasses that cash pulse logging, so your reports stay honest while you still prove the machine works.

The Takeaway

Use the purple down arrow on the machine you are standing in front of. One tap, confirm the credit, leave pricing alone. That is the fastest confidence check on install day and every service stop after.

Stuck finding the arrow, or the machine does not credit after a free play? Email ops@arcadepay.app with your operator email, machine name, and what you see on the dashboard.

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Promo Code ACPAYX — https://arcadepay.app/TryFREE