What Happens After Ordering ArcadePay

After you place an order, ArcadePay collects the details needed to create or update your operator account before hardware ships.

New Operators

1. You receive a welcome email with an onboarding form.
2. You complete the form with your business and operator details.
3. ArcadePay creates your dashboard account.
4. You receive an invite email to finish dashboard setup.
5. You complete identity, payment processing, and billing setup.
6. ArcadePay ships the hardware.

Existing Operators

If you already have an ArcadePay account, new controllers can usually be added to your existing account without repeating the full setup.

Common Delay

The most common delay is an incomplete onboarding form or unfinished dashboard setup.

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