ArcadePay Pricing And Billing Basics

ArcadePay has two main ongoing costs:

• Monthly service fee per active controller
• Transaction fee on cashless payments

Current standard pricing is:

• $7.95 per month per unit
• 5.95% per cashless transaction

The current ArcadePay promotion code is ACPAYX. It is active as of May 30, 2026 and discounts the ArcadePay Controller hardware at checkout. If you used a promotion code, check your order confirmation for the hardware and activation discount that applied.

When Billing Starts

Billing normally starts when hardware ships, unless ArcadePay has told you otherwise.

New operators must complete onboarding before hardware ships. Existing operators can usually add devices to their existing account more quickly.

What Transaction Fees Apply To

Transaction fees apply to cashless payments processed through ArcadePay.

Cash inserted directly into the machine is not a cashless transaction. Depending on your setup, cash may still appear in reports for counting or tracking.

Billing Status Shows Canceled

If the billing section of your dashboard shows a subscription status of Canceled, this most likely reflects a transition to a post-month billing structure — there is no cause for concern and your service continues normally.

Under post-month billing, you are invoiced on the 1st of the following month for the prior month’s usage (for example, a bill on July 1st covers June). You will receive an email notice explaining the change. No action is required on your end.

If the Canceled status persists after you receive the billing change notice, or if you have not received any notice, contact ArcadePay Support with a screenshot of the billing screen so we can confirm your account status.

Ordering More Units

You can add more ArcadePay controllers to your account at any time. If your original order used a promotional code, let us know when you reach out and we’ll apply the same pricing to your additional units. Just reply to any ArcadePay email or contact ArcadePay Support with how many units you’d like to add.

Questions About A Bill

If a bill does not look right, contact ArcadePay Support and include the account name, device count, and invoice or charge date.