Free Play And Test Plays
Free Play And Test Plays
Use free play (test credits) from your ArcadePay dashboard when you need to confirm a machine credits correctly — without charging a card and without inflating cash reports.
When To Use It
- Testing a new install
- Confirming a pulse count
- Checking a machine after service
- Verifying a copied configuration
How To Trigger A Test Play
- Open the ArcadePay dashboard.
- Go to Machines.
- Search for and open the machine you are testing.
- Open Products & Pricing. On mobile this may be labeled Pricing.
- Find the product you want to test.
- Click the purple down arrow (↓) under that product option.
- Confirm the free play / send-credits action.
After triggering the test play, confirm:
- The machine receives the right number of credits
- The customer checkout page still shows the intended products
- You return the machine to normal paid pricing when testing is done
Important
Do not leave a machine in free play unless that is intentional for the location. When the test is done, return to Products & Pricing and reverse any temporary change so customers see the normal paid options.
If you are testing a live machine and are unsure which setting to change, contact ArcadePay Support before changing customer-facing prices.
Why Not Use the Coin Accepter Button?
Some coin accepters have a service button on the back that manually adds credits. Do not use this button if you want your reports to stay accurate.
When that button is pressed, the coin accepter sends pulses to the ArcadePay Controller just like a real coin or bill would. The controller records those pulses as cash income. This inflates your cash totals and can miscalculate what you owe a location.
Use the dashboard method above instead. Sending test credits from the dashboard bypasses the pulse logging system, so your reports are not affected.