Reset Your Dashboard Password

Reset Your Dashboard Password

If you cannot sign in to the ArcadePay dashboard, use the password reset option on the login screen. Operator accounts use email plus password — no SMS codes.

The Reset password option on the dashboard login screen.

Steps

  1. Open the ArcadePay dashboard login page.
  2. Enter the email address for your operator account.
  3. Click Reset password.
  4. Check your email for the reset link.
  5. Set a new password, then sign in again.

The reset email can take a few minutes. If you do not see it, check Spam or Junk and search your inbox for password reset messages. Make sure there are no spaces or typos in the email field.

If Reset Password Does Not Appear

Browser autofill or a cached login screen can hide or interrupt the reset option.

Try this:

  1. Open an incognito or private browser window.
  2. Go back to the dashboard login page.
  3. Type the operator email manually.
  4. Click Reset password again.

After You Reset

Your machines, transaction history, pulse settings, and reports are unchanged. The password change does not change which email can sign in.

If you need a different login email, see Change the Email Address on Your ArcadePay Account.

If you are unsure which email is on the account, or the reset email still does not arrive, contact ArcadePay Support with the operator name and the email address you are trying to use.

Back to Customer Help | Contact ArcadePay Support