Change the Email Address on Your ArcadePay Account

Your account email is the address you use to log in to the ArcadePay dashboard. If your email address has changed — for example, after a business rename or switching providers — you can request an update through ArcadePay Support.

How to Request an Email Change

1. Email ops@arcadepay.app with:
   • Your current account email
   • The new email address you want to use
2. ArcadePay will update your account and confirm when it is done.

That is all — no forms to fill out, no account deletion needed.

After the Change

Once your email has been updated:

• Log in with the new email address. Go to the dashboard login page and sign in with the new address.
• Your password stays the same. The email change does not affect your password.
• Forgot your password? Use Reset password on the login screen. A reset link will be sent to your new email address. Check Spam or Junk if you do not see it within a few minutes.
• Your old email can no longer be used to log in. If you try to sign in with the old address, it will not work.
• All your data carries over. Machines, transaction history, pulse settings, and reports are all unchanged.

Still Having Trouble?

If you cannot log in after the email change, contact ArcadePay Support and include:

• Your business name
• The new email address on your account
• What you see when you try to log in