ArcadePay Insights

How to Download Monthly Sales Reports from Your ArcadePay Dashboard
Export monthly cash and cashless sales from Reports → Transactions, read fee totals on the Cashless tab, and share a clean file with your accountant. Read more...
Power On Your ArcadePay Controller at Home Before You Go On-Site
First-time cellular provision takes 10–30 minutes. Power the ArcadePay Controller on at home, the shop, or the warehouse so on-site install is wiring — not waiting on the network. Read more...
Copy Machine Settings Across Controllers with Copy Config
Set up one ArcadePay Controller correctly, then use Copy Config to duplicate prices and pulse settings onto similar machines — without rebuilding every package by hand. Read more...
Do Not Apply Your ArcadePay NFC Tap-to-Pay Sticker on Metal
Metal kills tap-to-pay. Glass is the right surface. Here is how ArcadePay operators install the NFC tag so guests can tap, and what to do if the only spot is metal. Read more...
Customer Paid but the Machine Did Not Credit: What Operators Should Do
Payment cleared, machine stayed quiet. Here is how ArcadePay operators confirm a missed pulse, refund the guest, and fix weak signal before it happens again. Read more...
How to Change Play Packages and Pricing on Your ArcadePay Controller
Name, price, and pulses are three separate fields. Here is how ArcadePay operators update play packages from the dashboard without touching the hardware. Read more...
How to Test a Cashless Machine Without Inflating Your Cash Count
Skip the coin-door service button. Here is how ArcadePay operators send a test play from the dashboard without skewing cash reports. Read more...
Kiosk Placement Strategy: How to Position Your Cashless Hardware for Maximum Revenue
Where you position your cashless kiosks and readers has a direct impact on guest conversion and revenue. Here's a practical guide to getting your ArcadePay hardware placement right — from entrance kiosks to machine-level readers. Read more...
Tap, Scan, Play: A Guide to Cashless Payment Methods for Arcade and FEC Operators
Not all cashless transactions are created equal. Learn how tap-to-pay, QR codes, loaded-value cards, and guest account payments each fit into a modern arcade or FEC operation—and how to deploy them for maximum guest satisfaction. Read more...
Proactive Uptime: How to Catch Cashless Machine Issues Before Your Guests Do
Downtime costs revenue and guest trust. Learn how cashless arcade and FEC operators can use dashboard monitoring, alert thresholds, and daily routines to catch machine issues before guests do. Read more...
Turning Game Data Into Business Decisions: A Practical Guide to ArcadePay Analytics
Every swipe and scan at your machines tells a story. If you're running a cashless arcade, family entertainment center, or vending route with ArcadePay, you already have access to real-time transaction data — but raw numbers only help when you know how to read them. This guide walks you through the key metrics in your ArcadePay dashboard and shows you how to turn that data into smarter operating decisions. Know Your Busiest — and Quietest — Machines Your transaction log shows which machines are generating the most revenue, but more... Read more...
Peak-Hour Readiness: A Saturday Checklist for Cashless Arcade Operators
Peak-Hour Readiness: A Saturday Checklist for Cashless Arcade Operators
A practical Saturday checklist for cashless arcade and FEC teams to prevent avoidable downtime, reduce guest friction, and keep peak traffic moving. Read more...